About TPA's (Third-Party Administrators)

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Third-Party Administrators

At Cinergy Restoration we proudly partner with many of the nation’s leading Third-Party Administrators. They are trusted organizations that connect policy holders with pre-qualified, vetting restoration professionals.

 

Who are Third-Party Administrators?

A Third-Party Administrator (TPA) is a neutral partner between the insurance
company, homeowners, and approved contractor,
When property damage occurs, the insurance carrier may assign the claim to a
TPA to help manage the claim from start to finish by finding the certified contractor that’s
been vetted before.

The Most Common Causes of Indoor Water Damage and How to Prevent It - Cinergy Restoration

How the Process Works

1. Claim Assignment
The TPA assigns Cinergy Restoration to the homeowner’s claim.

2. Homeowner Contact
We reach out within the hour to schedule the inspection and start mitigation
or repair services.

3. Documentation & Communication
Using systems like XactAnalysis, we document the entire job and maintain
transparency with adjusters and carriers.

4. Repair & Rebuild
Our licensed professionals complete the work following all carrier and TPA
guidelines.

5. Quality Review
The TPA reviews our performance, sends out surveys, and confirms the
claim is closed only when the homeowner is fully satisfied.

Why TPA’s Matter

TPA partnerships means that every Cinergy project is:
– Verified for quality
– Prioritized for the claim to move quicker
– Supported with clear photo and notes
– Always monitored by a quality-assurance partner within the TPA

Contact Us

We are happy to answer any questions you have! Simply fill out the form below and we will get back to you as quickly as possible.

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Our Program & TPA Partners

We are proud to collaborate with respected industry networks, including:
Contractor Connection, Sedgwick Repair Solutions, Alacrity Solutions, Hancock Claims Consultants, Accuserve, and more.

(Partnerships vary by region and carrier)

These relationships are earned — not purchased.

Each partnership reflects years of proven performance, customer satisfaction, and compliance with national insurance standards.

Need Help With a Claim?

If your insurance carrier or adjuster has referred you to Cinergy Restoration, you’re already in trusted hands. We’ll guide you through every step of your repair process — with the expertise, care, and communication your home deserves.

Contact Our Team (954) 397-7707